Hours & Schedule
General Office Hours
Our office is located on the JCC of Metro Detroit Campus.
There are no staff on-site in the business office. Please contact us by phone to arrange an appointment.
The reception yurt is open for ticket sales during general admission. All group reservations will check-in at the reception yurt before your climb. Please make sure to show up at least 15 minutes before your scheduled climb time (except for the 9 AM time slot), to make sure you are ready and fully checked in for your scheduled climb time. Please note that we reserve the right to shut down the adventure park early due to lack of reservations or poor weather. Reservations are required!
Note that the hardest trails shut down one hour before the park closes. So if you are attached to completing those during your time here, you will want to make sure you book your ticket early enough in the day (each course on average takes 30 to 45 minutes to complete – sometimes longer on busier days – and you must complete an easy course before completing a medium course, and a medium course before trying either of the harder courses).
Our safety briefings begin at 15-minute intervals. If you are on a tight schedule, we advise that you arrive before your desired climbing time to ensure you have enough time to check-in before heading into the aerial park. This process can be expedited by signing waivers prior to arrival, which can be done through your reservation link contained in your confirmation email.
If you have any questions regarding our hours or booking your reservation, please call our office at (248) 419-1550.