Hours & Schedule
General Office Hours
Our aerial park’s office is located on the JCC of Metro Detroit Campus. Reservations are required. We have larger groups that will book out the treetop adventure park or periodically will close the park early if we don’t have any reservations and the weather is not so great. Please contact us to book your next climb!
Please visit our Group Events page to find out more about booking a group event with us at TreeRunner.
The park is closed for the season and will reopen in late April 2020.
There are no staff on-site in the business office.
Contact us by phone to arrange an appointment, please.
The ticket booth is open for ticket sales during general admission. For any group reservations, you will check in here before your climb. Please make sure to show up at least 15 minutes before your scheduled climb time (except for the 9AM time slot), to make sure you are ready and fully checked in for your scheduled climb time. Please note that we reserve the right to shut down the adventure park early due to lack of reservations or poor weather. Reservations are required!
Our phones are staffed daily.
Monday – Friday: 9AM-3PM
Offices will be closed December 30 – January 3.
Note that the hardest courses shut down an hour before the Detroit treetop adventure park closes, so if you are attached to completing those during your time here, you will want to make sure you book your ticket early enough in the day (each course on average takes 30 to 45 minutes to complete – sometimes longer on busier days – and you must complete an easy course before completing a medium course, and a medium course before trying either of the harder courses).
Our safety briefings begin at 15 minute intervals. If you are on a tight schedule, make sure you show up before your desired climbing time to make sure you have enough time to check in before heading into the aerial park. This process can be expedited by signing waivers before checking in, which can be done through your reservation link in your confirmation email.
If you have any questions regarding our hours or booking your reservation, please call our office at (248) 419-1550.